Mactan businesses can now experience more of Eastern Communications’ strong connection as it expands its resilient and reliable connection to Mactan.
At the festive Toastugan at Mactanevent, Eastern Communications introduced its exciting line-up of connectivity solutions, all designed to help businesses and companies continue to prosper in the digital era. They shared that it is not only expanding its Mactan footprint, but also its aggregate bandwidth capacity to supplement the increasing demand for telecommunications services in the area.
High Tech and High Touch Solutions
In an era where connectivity brings rich opportunities for growth, Eastern Communications is committed to not only bringing its portfolio of dependable and affordable internet, data, and voice products, and relevant business-centric managed offerings to companies in Mactan but also highlighting the importance of human connections through its unique brand of “high tech and high touch” service.
“This is our two-pronged approach to our new brand – high tech means that we offer products and services that are at par with other telecommunication companies but we are also high touch as we offer personalized customer service to our clients,” shared Eastern Communications Marketing Division Head Catherine Muynila.
Eastern Communications’dedicated Internet services and Leased Line Data solutions for Cebu customers are now available for companies operating in Mactan. With its fully redundant network, Eastern Communications offers a connection that it both resilient and reliable.
Aside from strong and reliable connectivity, Eastern Communications also offers cybersecurity solutions to help companies protect their digital assets from cyberattacks.
DDoS attacks or Distributed Denial of Service attacks are one of the fastest growing threats in the cyber-attack landscape. A Denial of Service attack is when a server is deliberately targeted with very large numbers of requests, in order to block or crash the server. DDoS attacks are even more difficult to protect from as it aims to make online services unavailable through overwhelming traffic from multiple sources
Eastern Communications offers the solution to this challenge by offering businesses protection that encompasses different DDOS attacks helping to prevent costly downtime for websites and applications. They have partnered with markets leaders in security to offer a comprehensive approach to DDoS mitigation.
Eastern Communications also recently received its MEF CE 2.0 Certification, assuring its customers of world class high-tech connectivity solutions.
When it comes to customer service, Eastern Communications announced that it is also ISO 2009:2015 certified, a global quality standard for its provisioning and after sales processes that affirms their “high touch” approach to addressing their customers’ needs.
Eastern Communications also shared that it has a dedicated Cebu Sales and After Sales team so that customers can enjoy quicker response times to inquiries.
Eastern Communications is committed to being the partner of Mactan’s enterprises and emerging businesses as the area continues to flourish economically.
“Mactan has already emerged as one of the top business centers of Central Visayas, with its successful tourism and hospitality industry and IT-BPO business hubs with township communities being developed by real estate giants. It has also been a favorite destination for manufacturing companies, especially those that operate in the Mactan Economic Zones and at Cebu Light Industrial Park which employs many Cebuanos and Visayans from nearbv cities,”said Catherine Muynila, Marketing Division Head of Eastern Communications.
“To help these businesses continue their growth, Eastern Communications is going beyond connectivity. Aside from our core products, we are also known for our customer service. So we are adding more and more Managed Services-based products to complement our Internet, Data, and Voice, so that companies receive end to end solutions and unwavering customer support at every step of their journey,” explained Muynila.
For more information about Eastern Communications products and services, visit www.eastern.com.ph.