CONNECT FORWARD

EMERGING BUSINESS

INTERNET DIRECT SERVICES LITE

IDS Lite offers premium Internet capacity at a low cost, ideal for start-ups and entrepreneurs. Leased line technology enables this service to deliver dedicated Internet connectivity for customers needing direct access to the global Internet exchange–guaranteeing enterprise-level quality for a lower price.

Product Features
  • Peers to Manila Internet Exchange and All Peering Partners
  • Low-High Bandwidth
  • Dedicated Bandwidth Configuration

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FIBER1

Fiber1 is available at speeds of up to 10 Mbps to 100 Mbps, ideal for powering Small-Medium Enterprises that require burstable Internet service without latency optimization. It is powered by Eastern’s redundant fiber optic links via Gigabit Passive Optical Network (GPON) to deliver multiple applications simultaneously.

Product Features
  • Peers to Manila Internet Exchange and All Peering Partners
  • Low-High Bandwidth
  • Shared Bandwidth Configuration

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CORPDSL

CorpDSL is a business-grade, cost-effective service that is able to send a data transmission bandwidth ranging from 4 to 16 Mpbs via phone line. It is ideal primarily for small offices and home offices with basic business operations in place. High-speed transmission technology travels through copper lines via MSAN network to deliver multiple applications simultaneously.

Product Features
  • Peers to Manila Internet Exchange and All Peering Partners
  • Low-High Bandwidth
  • Shared Bandwidth Configuration

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SIP TRUNK

Eastern’s SIP Trunk is an IP voice solution that replaces ISDN-PRIs and traditional analog lines. It simplifies a company’s telephony infrastructure to make room for operational savings.

Product Features
  • Value-added services such as call waiting, call forwarding, caller ID, and three-party calling are available as add-ons.
  • Option for VoIP phones connected directly to the IP Network via wired or WIFI connectivity
  • Option for softphone application software on computer.

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IP CENTREX

IP Centrex is a fully scalable, cost-efficient telephony solution offering businesses the benefits of having its own Private Branch Exchange (PABX) without the corresponding high investments (CAPEX). Eastern’s IP Centrex service uses a state-of-the-art call management system, bringing together voice and data communications in a single network.

Product Features
  • Inter-location local calling using short dialing codes
  • Pilot Number feature as main number for all local IP Centrex lines
  • Increasing number of local telephone lines
  • Guaranteed availability of lines for incoming calls missed or dropped during business hours

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ISDN-PRI

ISDN-PRI is a voice service suited for companies with high voice traffic (i.e. contact centers) without sacrificing voice quality. It allows customers to utilize multiple voice channels through a single E1 circuit.

Product Features
  • Equipped with 15 or 30 voice channels for simultaneous voice and data transmission
  • With DID channels (Direct Inward Dialing) and DOD channels (Direct Outward Dialing)
  • Direct dial capability to top 30 countries all over the world

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POWERPHONE

PowerPhone is a single-user phone line that provides basic voice and fax transmission that offers unlimited calls.
The PowerPhone service also has national and international direct dialing (NDD and IDD), and built-in consumable prepaid value features that allow our customers to control and monitor their use of value-added services and long distance calls.

Product Features
  • Direct Dial capability and Fax Transmission capability
  • Value-added services such as call waiting, call forwarding, caller ID, and three-party calling are available as add-ons
  • With built-in consumable value that can be used for value-added service or NDD and IDD calls

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MANAGED SD-WAN

Managed Software Defined Wide Area Network or Managed SD-WAN enables enterprises to dynamically route traffic across a hybrid WAN. Perfect for companies with multi-site and multi-branch businesses, the use of Hybrid WAN allows for improved routing of bandwidth and the optimization of network transport services. It means more bandwidth availability for business-critical apps for peak performance.

Product Features
  • Bandwidth optimization
  • Speed of development
  • Intelligent route aware
  • Cost and operational efficiency

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MANAGED ROUTER

Managed Router service is a value-added service to its Data and Internet products wherein Eastern’s certified engineers will install, configure, manage and maintain routers to ensure the performance of network and to let clients focus on their core businesses.

Product Features
  • Ideal for companies with limited IT equipment and resources, requiring complex assistance by certified and trusted personnel.
  • Supports customized SLA requirements
  • Variety of CPEs to choose from
  • Certified engineers working ‘round the clock

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MANAGED WI-FI MESH

Managed WiFi Mesh is a value-added service to its Internet products allowing strong access to the Internet across an office or within a building via wireless technology.
Without the hassle of cabling and setting it up, Eastern Communications’ WiFi Mesh provides rich interconnection beyond concrete walls and multi-stories allowing for zero dead spots and maximum signal power with Mesh Technology.

Product Features
  • Single wireless network share the same SSID and
    password
  • Unlike range extenders, which communicate with the router via a 2.4 GHz or 5GHz radio bands, each node in a WiFi Mesh serves as a hop point for other nodes in the system helping the nodes farthest from the router to deliver a strong Wi-Fi signal as they are talking to other nodes.

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MANAGED FIREWALL

Managed Firewall is a key component in safeguarding your business from malicious threats. ETPI managed firewall offers a variety of dedicated and shared, managed and co-managed, and monitored NextGen firewall solutions that free you from the resource-intensive work of maintaining your firewall.

Product Features
  • Robust firewall options
  • Configuration support
  • Implementation support
  • Device Management
  • NextGen and UTM Support Monitoring
  • Innovative User Experience Monitoring
  • Threat Management

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MANAGED ACCESS POINT

Managed Accesspoint is a cloud based managed Wi-Fi solution that delivers secured WLAN connectivity inclusive of installation and configuration.

Product Features
  • Designed for high density deployment in large offices, schools, and hotels
  • High throughput and reliable connection
  • Easy deployment
  • Automatic Firmware upgrade
  • Multi-branches remote management

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MANAGED SWITCH

Managed Switch are Fully Managed Switches that connect end-users, critical services, servers, and storage across flexible core, distribution and access layers. Eastern Communications’ managed services Infrastructure combine latest advances in hardware and software engineering for higher flexibility, lower complexity and stronger investment protection.

Product Features
  • Full PoE on every port
  • PoE budgets from 55W to 740W
  • VolP Phone support

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MANAGED PABX

Managed PABX is a telephone system that compliments ISDN service. This system is within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines. Eastern’s MS PABX can offer a wide range systems tailored according to the Customer’s budget range and needs..

Product Features
  • Auto Attendant
  • Interactive Voice Response
  • Call Accounting Software
  • Call Recording
  • Voice Mail
  • Toll Restrictions
  • Paging System
  • Unified Messaging
  • Mobility

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Concurrently Maintainable Electrical & Mechanical Infrastructure
  • SLA Commitment: 99.982% (Tier III-Compliant)
  • Power System:
    • Transformers (N+1 Redundancy)
    • Gensets (N+1 Redundancy)
    • Fuel Tanks
    • UPS (2N Redundancy)
    • Batteries (N+1 Redundancy)
    • Power Distribution Units (N+1 Redundancy)
  • Cooling System:
    • PACU (N+1 Redundancy)
    • Chillers (N+1 Redundancy)
    • Primary & Secondary Pumps (N+1 Redundancy)
    • Hot aisle- cold aisle configuration
    • Grid tiles for pressurized cold air inlet
    • Temperature: 18-27 deg C
    • Humidity: 20%-80%
    • ASHRAE standard compliant
Network Infrastructure
  • Carrier-neutral, peered with local & international carriers
  • Meet-me-rooms
Integrated Security and Fire Alarm System
  • Fire Suppression: FM-200
  • Fire Detection: VESDA
    • Photoelectric smoke detectors for early detection of fire
    • 3-layers of smoke detectors & suppression
    • Zoned environment with multiple layers of security
      Access control systems with Biometric & Access Cards
      CCTV Monitoring with surveillance camera each aisle
      Perimeter Security
      End-to-end total Information Security
Building Structure & Physical Environment
  • National Structure Code of the Philippines - Seismic Zone-4 Compliant
  • Anti-static Raised Flooring
  • Power & Data Cables separation
  • Water Leakage Detection
  • Rodent Control System
Operations & Maintenance

Remote Hands Services
Eastern’s Remote Hands Service is a professional service that provides customer access to a team of highly-trained, in-house operations engineers that are available 24/7. Eastern offers the resources required to help install, operate and managed a data center deployment.

  • 24x7 Data Center Operation staff
  • 24x7 Facility Management Personnel
  • 24x7 Customer Support
  • 24x7 Security Personnel

* POWER IS BILLED PER CONSUMPTION

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INFRASTRACTURE-AS-A-SERVICE (IAAS), PLATFORM-AS-A-SERVICE (PAAS) and SOFTWARE-AS-A-SERVICE (SAAS)

CLOUD INFRASTRUCTURE

Efficiency

Enterprise users can get applications to market quickly without worrying about underlying infrastructure costs or maintenance.

Data Backup

Provides easy, scalable data backup services in the cloud.

Flexibility

Users can scale services to fit their needs, customize applications, and access cloud services from anywhere with an Internet connection.

Disaster Recovery

Offers peace of mind with our cloud-based DR services.

High Availability

Minimizes IT disruptions through a redundant, fault-tolerant, or fallover-protected components in the could.

ENTERPRISE CLOUD APPLICATION

Productivity & Collaboration

Office when and where you need it. Work anywhere, anytime, on any device. Office 365 enables productivity, collaboration, security and compliance, mobility, intelligence and analytics via office applications and collaboration tools made available over the Internet. Office 365 is ready when you are.

DDOS PROTECTION SERVICES

DDoS Protection Services offers protection solutions designed to target DDoS attacks. This product prevents disrupted services and costly downtime for websites and applications.

Product Features
  • DDoS protection
  • Web Application Firewall
  • External Monitoring
  • Updated Machine Learning
  • Real-time Analytics and Reporting
  • 24/7 SOC with Fully Managed Service
  • Data Center Defender

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END-USER PROTECTION

End-User Protection is powered by smart security that utilizes appropriate techniques suited for each system threat without slowing users down. In partnership with cybersecurity global leaders, this is designed to withstand threats in an ever-changing digital landscape, succeeding where traditional systems fail.

Product Features
  • 100% end-user protection capabilities and remediation
  • Multi-layered AI-powered end-user protection
  • Automated response to threats
  • Basic and advanced threat detection and hunting
  • Searches for attack indicators
  • Investigates existing incidents
  • File integrity monitoring
  • Eliminates hidden threats

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